Who we are
INNOVATEC// Gerätetechnik GmbH
Phone: +49 (0) 2226-15818-0
Fax: +49 (0) 2226-15818-25
CEO: Stefan Rittmaier
Registered office: Rheinbach
Register court: Bonn
Register number: HRB 10396
VAT number according to
§ 27 a VAT act: DE 171 941 318
Responsible for content pursuant according to
§ 55 Abs, 2 RStV: Stefan Rittmaier
WEEE-Reg.-Nr. DE 84103047
Our website address is: https://support.innovatec-rheinbach.de.
1 Responsible body
Responsible body for the collection, processing and use of your personal data within the meaning of the GDPR
INNOVATEC// Gerätetechnik GmbH
Phone: +49 (0) 2226-15818-0
Fax: +49 (0) 2226-15818-25
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection regulations, either as a whole or for individual measures, you can address your objection to the responsible body named above. You can save and print out this data protection declaration at any time.
2 General use of the website
2.1 Access data
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). The access data includes name and URL of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval (HTTP response code), browser type and browser version, operating system, referrer URL (i.e. the previously visited page), IP address and the requesting provider. We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our online offer, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of traffic Use of our website and services, also for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content, and to analyze traffic, troubleshoot and troubleshoot, and improve our services. We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of a service or the billing of a service, e.g. B. if you use one of our offers. After aborting the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also save IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).
2.2 Email contact
If you contact us (e.g. via contact form or e-mail), we store your details for processing the request and in the event that follow-up questions arise. We only store and use other personal data if you give your consent or if this is legally permissible without special consent.
2.3 Legal basis and storage period
The legal basis for data processing in accordance with the above paragraphs is Art 6 Para. 1 Letter f) GDPR. Our interests in data processing are, in particular, ensuring the operation and security of the website, investigating how visitors use the website, and simplifying the use of the website. Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.
2.4 Registration Function
Users can create a user account. As part of the registration, the required mandatory information is communicated to the user and processed on the basis of Article 6 (1) (b) GDPR for the purpose of providing the user account. The processed data includes in particular the login information (name, password and an e-mail address). The data entered during registration will be used for the purpose of using the user account and its purpose. Users can be informed by email about information relevant to their user account, such as technical changes. If users have terminated their user account, their data will be deleted with regard to the user account, subject to a statutory retention obligation. It is the user’s responsibility to back up their data before the end of the contract in the event of termination. We are entitled to irretrievably delete all of the user’s data stored during the contract period. As part of the use of our registration and login functions and the use of the user account, we save the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 Paragraph 1 Letter c. GDPR. The IP addresses are anonymized or deleted after 7 days at the latest.
3 Your rights as a data subject
Under the applicable laws, you have various rights in relation to your personal data. If you would like to assert these rights, please send your request by e-mail or post to the address given in Section 1, clearly identifying yourself. Below you will find an overview of your rights.
3.1 Right to confirmation and information
You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to obtain free information from us about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:
- the processing purposes;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration;
- The existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing;
- The existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, all available information about the origin of the data;
- The existence of automated decision-making including profiling in accordance with Article 22 Paragraphs 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate guarantees in accordance with Article 46 GDPR in connection with the transfer.
3.2 Right to Rectification
You have the right to demand that we correct any incorrect personal data concerning you without undue delay. Taking into account the purposes of you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
3.3 Right to erasure (“right to be forgotten”)
You have the right to ask us to delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Article 6 Paragraph 1 GDPR Letter a or Article 9 Paragraph 2 Letter a GDPR and there is no other legal basis for the processing.
- You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR.
- The personal data was processed unlawfully.
- The erasure of the personal data is necessary for compliance with a legal obligation in Union or Member State law to which we are subject.
- The personal data was collected in relation to information society services offered in accordance with Article 8 Paragraph 1 GDPR.
If we have made the personal data public and we are obliged to delete them, we take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data. that you have requested them to delete any links to, or copies or replications of, that personal information.
3.4 Right to restriction of processing
You have the right to request us to restrict processing if one of the following conditions is met:
- You are contesting the accuracy of the personal data for a period enabling us to verify the accuracy of the personal data
- the processing is unlawful and you refused the erasure of the personal data and instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
- You have lodged an objection to the processing in accordance with Article 21 Paragraph 1 GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.
3.5 Right to data portability
You have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person responsible without hindrance from us, provided that
- the processing is based on consent pursuant to Article 6 Paragraph 1 Letter a GDPR or Article 9 Paragraph 2 Letter a GDPR or on a contract pursuant to Article 6 Paragraph 1 Letter b GDPR and
- the processing is carried out using automated procedures.
When exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data is transmitted directly by us to another person responsible, insofar as this is technically feasible.
3.6 Right to object
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 Paragraph 1 Letter e or f GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If personal data is processed by us in order to operate direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. You have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes in accordance with Article 89 Paragraph 1 GDPR, unless , the processing is necessary to fulfill a task in the public interest.
3.7 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
3.8 Right to revoke consent under data protection law
You have the right to revoke consent to the processing of personal data at any time.
3.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.
4 Data Security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures, which we constantly adapt to the state of the art. We also do not guarantee that our offer will be available at certain times; Malfunctions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.
5 Automated Decision Making
Automated decision-making based on the personal data collected does not take place.
6 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company. If and to the extent that we engage third parties to fulfill contracts (e.g. logistics service providers), they only receive personal data to the extent that the transmission is necessary for the corresponding service. In the event that we outsource certain parts of the data processing (“order processing”), we contractually oblige processors to only use personal data in accordance with the requirements of data protection laws and to ensure the protection of the rights of the person concerned. A data transfer to places or persons outside the EU does not take place and is not planned.